I established and drove the strategic vision for their new hybrid training services. This involved creating and implementing comprehensive, human-centric curriculum frameworks that prioritized the needs of diverse learners and maximized engagement. My role encompassed the entire instructional design and development process, from conducting thorough needs assessments and mapping optimized procedures, to storyboarding and prototyping innovative solutions. I oversaw the creation of diverse, learner-focused assets, including eLearning modules, instructor-led trainings, videos, and interactive activities, ultimately delivering a strategic, marketable, and scalable multi-modal solution.
Curriculum Maps
Process & Procedure
Process & Procedure
Designed and implemented two separate quarterly curricular frameworks that served as the strategic blueprint for Achara's hybrid training and support. These frameworks integrated asynchronous eLearning modules, live webinars, technical assistance calls, and scenario-based videos.
Process & Procedure
Process & Procedure
Process & Procedure
Developed and implemented optimized processes & procedures for all learning development, training delivery, and data analytics. Streamlined workflows and established quality assurance, ensuring the effective and consistent production of high-impact training materials for peer support providers.
Live Webinars
Process & Procedure
eLearning Modules
Developed and facilitated live webinars/workshops that connected foundational concepts to practical skill application. These sessions provided direct guidance and troubleshooting support, helping peer support providers master essential techniques for their day-to-day work.
eLearning Modules
Scenario-Based Videos
eLearning Modules
Designed and oversaw the development of engagin eLearning modules that provided foundational knowedge and theoretical frameworks for peer support. These modules offered a flexible, self-paced learning component, crucial for building core competencies.
Scenario-Based Videos
Scenario-Based Videos
Scenario-Based Videos
Conceptualized and developed compelling scenario-based videos that showcased real-world examples of peer support skills being applied effectively. These videos provided practical demonstrations, helping providers visualize and understand how to authentically engage.
Interactive Job Aids
Scenario-Based Videos
Scenario-Based Videos
Created intuitive and practical, interactive job aids specifically designed to support peer support providers in applying their skills in real-time. These tools offered immediate, on-demand guidance for navigating complex interactions and reinforcing positive behaviors.